Four Seasons Resort Chiang Mai Appoints Ivan Giles as General Manager

Four Seasons Resort Chiang Mai announces the appointment of Ivan Giles as General Manager, marking a new chapter for the resort amid the rice fields and mountains of Northern Thailand.

Background:
Ivan Giles, originally from Mexico, brings over 20 years of international hospitality experience across the Americas and Asia.

Four Seasons Journey:
Joined in Costa Rica in 2004, later held leadership roles in Hawaii, the Maldives (including Kuda Huraa, Landaa Giraavaru, Explorer, and Voavah), and most recently Langkawi.

Achievements in Langkawi:
Guided the resort’s repositioning in the luxury leisure market, oversaw villa enhancements, and led the team to record performance and two Michelin Keys.

Leadership Style:
Known for being hands-on, approachable, and deeply focused on people and genuine human connection.

Vision for Chiang Mai:
Aims to preserve the resort’s unique rhythm rooted in Lanna culture while creating new ways for guests to connect with the local community and traditions.

Key Quote
Ivan said: “Our guests, our people and the community around us are at the heart of Four Seasons… I want to preserve what people already love about this place while finding new ways for our guests to connect with the culture, the community and the people who make Northern Thailand so special.”

This appointment signals a new chapter for Four Seasons Chiang Mai, blending Ivan’s global expertise with the resort’s strong sense of place amid rice fields and mountains.